Shipping policy

Shipping Costs

We offer free shipping on orders over 900 SEK within Sweden, 600 DKK within Denmark, 80 EUR within Finland, 900 NOK within Norway, 110 EUR within the rest of the EU, and 95 GBP within the United Kingdom. Free shipping is currently not available for Switzerland or the United States. For orders below these amounts, shipping costs are calculated at checkout.

Shipping Time

We process and ship all orders within 1–2 business days after payment is confirmed. During high demand periods, such as new drops, processing times may be slightly longer.

Shipping Carriers

We ship with PostNord within Sweden, Denmark and Finland, and with UPS to Norway, the rest of the EU, the United Kingdom, Switzerland and the United States. Once your order is shipped, you will receive a tracking number by email.

Delivery in the Nordics

Sweden, Denmark, Finland and Norway: 2–3 business days with Standard, 1–2 business days with Express.

Delivery in the EU

Standard delivery takes 2–3 business days. Express delivery takes 1–2 business days.

Shipping to Norway and the United Kingdom

VAT is included in the price you pay at checkout. Nothing will be charged on delivery. Delivery to the United Kingdom takes 2–3 business days.

Shipping to Switzerland

Delivery takes 2–3 business days. Orders to Switzerland may be subject to Swiss VAT (8.1%) and a customs handling fee on delivery. These costs are not included in your order total and will be invoiced to you directly by UPS. Customs duty on clothing is 0% in Switzerland.

Shipping to the United States

Delivery takes 4–6 business days. All duties and import taxes are included in the price you pay at checkout. Nothing is charged on delivery.

Delivery Issues

If your package has not arrived within the estimated time, or if it appears damaged, contact us at info@kaleastudio.com and we will help you.

Returns and Exchanges

For returns and exchanges, see Returns & Exchange.